Adult Social Care
All of our team have experience working in Adult Social Care through our system work on Urgent and Emergency Care.
The care of working-age and older adults is key to population health management and developing thriving communities and safe health and care systems. We have significant experience working with councils, with our main projects working on:
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Improving reablement capacity and effectiveness
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Modelling and forecasting future demand
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Developing integrated health and social care teams
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Reducing long-term care placements
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Creating visibility of flow and capacity
Our Approach to Adult Social Care
Everything we do starts with people. It starts with understanding you—your culture, your staff, your challenges, and your opportunities. We'll use big data to identify themes and case reviews to understand the lived experience. We'll develop case studies and stories to engage your care and operational teams, identify cross-organisational opportunities, and identify gaps and areas of best practice.
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In our experience, we have made the most significant impact on Adult Social Care services through two main areas of work: capacity and effectiveness, and demand management.
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Capacity and Effectiveness - high impact and moderate financial savings
Programmes falling in this category are generally our operational excellence programmes of work. We work with front-line teams to understand current working practices, and building on service strengths, we help redesign work to maximise service capacity. These programmes also frequently include a heavy digital support stream, supporting ASC leaders to visualise capacity, processes and work to make better, quicker decisions. The work programmes usually fall into these three sub-categories:
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Increasing the capacity of reablement services
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Reducing the time taken to support a service user through a reablement programme
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Increasing the impact of reablement services
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Demand management - significant impact and financial savings
​These are the more complex programmes of work, involving system partners and a heavy psychology approach. These programmes typically offer the most significant returns on care impact and finances. Demand management programmes also have three main workstreams, which focus on the prevention of crisis, early identification of need during an acute spell and a reduction in risk levels at the point of care decisions.
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